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on 08-07-2023 09:30
I have tried to make International calls but can’t get through
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on 08-07-2023 09:59
Are you Contract or PAYG, @SJ71?
If PAYG, check you have funds available to make the international call, adding more if needed as here: Guide How to Top Up (PAYG)
If you are contract, and not in arrears, then contact O2 via social media using one of the ways in the link just below this post and ask them to check if, for some reason, an international bar has been applied to your account: Guide: O2 BARs
Good luck, @SJ71.
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on 08-07-2023 09:59
Are you Contract or PAYG, @SJ71?
If PAYG, check you have funds available to make the international call, adding more if needed as here: Guide How to Top Up (PAYG)
If you are contract, and not in arrears, then contact O2 via social media using one of the ways in the link just below this post and ask them to check if, for some reason, an international bar has been applied to your account: Guide: O2 BARs
Good luck, @SJ71.
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on 08-07-2023 10:05
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on 08-07-2023 10:05
I pay monthly bills
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on 08-07-2023 10:43
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on 08-07-2023 10:43
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on 09-07-2023 16:37
Have you got a spend cap?
You can check in your MyO2 under bolt ons.
Guide: Spend Caps & Charge to Mobile on O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

