Can I Collect In-store Earlier?

[Anonymous]

Hello,

I am wondering if you can help me. I just purchased an upgrade today and chose the collect in store method thinking i might be able to go and collect now. The problem is, Asper the email i recieved, I can’t collect until Thursday it seems.

Do you know if I can collect this sooner? My phone is broken, I use it for work purposes and I can’t afford not to have a phone until Thursday.

If I can’t, collect soonerdoes anyone know how easy it would be to cancel my order and just go to the shop now?

It’s an emergency. I can’t not be in communication from work.

[jonsie]

It certainly sounds like a standard contract. If you had refresh through CPW you would still only have to pay off the handset at the O2 store.

[Anonymous]

yeah it says im on o2 refresh on my o2 ... acording to my 02 i only need to pay the phone of to refresh to a new tarif.

But when i went in store (o2 store)

they said because i o2 refreshed with carphone warehouse and my contract is only a few months old i would have to pay off the phone and contract in full to not be with o2 any more ( which is what i wanted)

I belive what u guys are saying i just dont get it ....  even my contract e-mailed to me from cpw says o2 refresh :S

i going to suffer with o2 for a bit longer till more of the phone & contract is payed of first and see what happens after that

[Cleoriff]

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@viridis wrote:
"Only from O2

You can only get O2 Refresh directly from O2. Online or in our shops."

http://www.o2.co.uk/refresh

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As you said....and confirmed by others.  ChildofKorn could not have had a Refresh Contract from CPW....they don't do them at all...

[viridis]

How much does it say in my O2 you need to pay to refresh to a new tariff ?
The answer will confirm what tariff cpw put you on.

[Anonymous]

£576.00 had my contract since jan 05 ( phone samsung galaxy tab 4)

and if i wanted to do a early termination fee it would be over £1000

[viridis]

tab 4 or note 4.?
For a tab 4, the device plan is around £280

[Anonymous]

sorry i ment note 4

[viridis]

Well, someone screwed up somewhere then because that looks like a refresh value to me but cpw had no way at all of implementing it.

[Anonymous]

Early termination fee £1000 shows this is a standard contract.

I think that the op is confused. CPW have just upgraded to a normal contract not refresh

[Anonymous]

In the early termination narrative there is a figure for "speed to refresh" and that is where I think the op is thinking they are on a refresh tariff when they are not.