Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I need my bills from 2007

Hi there is it possible to get a copy of some of my bills from 2007? I have checked in My O2 n can't find how to do it anywhere. Any help wud b greatly appreciated xxxx

Resolved! Canceling contract after Contract has expired and now got a PAC code

Hi, I have read the online guides which are all extremely helpful as well as all the other threads, however its still not completely obvious as to what Im trying to find out. Basicly, My contract has just ended and was due for a free upgrade however ...

Resolved! Ludicrous bill!!!

I am on the £10.50 per month tariff, the most this has ever been is around £17. I now have a bill for £116+. After chatting on-line with a customer services rep 2 weeks ago I was told their system doesn't fail and this must be correct!!! I asked that...

Resolved! Cost to text a UK 07 Number in Spain

Hi, I have been texting Spain for the last week and I was wondering how much it cost? Nothing has appeared in my O2 app or billing page. The two numbers are 07 UK based phones (one is EE and the other is Vodafone). Thanks,Em

Resolved! Cancelling contract and requesting PAC code

Just been onto live chat to cancel my contract by giving 30 days notice which takes me up until end of contract agreement. Asked for PAC code and was told there would be an additional charge for this even though payment in full for 24 month contract ...

Resolved! Viewing recent charges but for non chargeable calls

How to view my non chargeable calls on recent charges

Resolved! I can't top up my phone

Just got a new sim with you I've been trying to top it up all night and this morning but it won't work can I have some advise please? Thanks

Sorry we're fixing a fault on the voucher top up service

This has been ongoing for 4 days now. Can't top up lady gives the error message above. This is a new sim which I bought from tesco. Not sure if that has anything to do with it

Resolved! can i change my phone and keep my sim

Can I change my phone and keep my sim and I'm on a sim only contract please help

Resolved! My number disappeared after I upgraded my wife's sim card

Hello, My wife had an iphone3 and was given an iphone 4 so I got a new micro sim and using "My O2" transferred her number to the new P&G microsim in the iPhone 4. That was OK but then my own iphone 4 stopped working (presumably because I screwed up u...

O2

Forum Posts