Is it true giff gaff is sapping the o2 service?

[Anonymous]

Hi,

Accoring to the map my area BN32AB should have good indoor and outdoor coverage!... its been apalling for months and slowly declining, i now have "no service" 90% of the time indoors where i work, and occasional low unusable signal the rest of the time. i used to have full time service and be able to make and receive calls always. thats now history. i have to stand outside in the street to even get a low service.

I know many other o2 users having the same problem and the general concensus is giff gaff users are placing such a heavy load on the system that it has become too over loaded and week to work as it should and as it used to work!!

Im not the only O2 users wanting to get out of their contract and switch to a provider that has full signal still.

Whats the deal O2? why has the signal become so bad?

Why am i paying nearly £40 a month for such a bad service? its costing me work with constant missed calls!!

Chris

[MI5]

Best conspiracy theory I've heard in a long time
Most likely a mast issue or part of the upgrade programme. Have you checked the status checker for issues?

Edit: Just realised where your poscode is.... Known issue due a mast removal some time ago. There is a temp mast I believe in place....?

[adamtemp64 · Accepted solution]

no local issues are showing at http://status.o2.co.uk have you spoken to o2 to discuss the issues?

[perksie]

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@Anonymous wrote:
I know many other o2 users having the same problem and the general concensus is giff gaff users are placing such a heavy load on the system that it has become too over loaded and week to work as it should and as it used to work!!

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No no please no!

The engineers will be doing some maintenance work there tomorrow 29th, with any luck that might help.

[Bambino]

Tesco uses O2 as well. Why not blame them?

[Anonymous]

Hi,

So what you're saying is a high demand on the mask (thousands of those little giff gaffers talking to each other for free!!! all day and all night (and the tesco ites)) does not effect the signal in any way?

So a mask can take any amount of traffic no problem?? i find that hard to believe?

chris

[Anonymous]

I think O2 customers get priority - on giffgaff I didn't get 3G in work but on O2 I do.

[aldaweb]

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@Anonymous wrote:

I think O2 customers get priority - on giffgaff I didn't get 3G in work but on O2 I do.

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I doubt that. I've had occasions where I've had no signal on a contract O2 phone but 3G on a giffgaff phone and my OH's PAYG O2 phone.

[Anonymous]

They should get priority

[Anonymous]

Giffgaff is much cheaper for more service, that's true, however I wouldn't blame them for missing your calls.

Maybe you switch provider? I wouldn't recommend Three though as reception is much worse.

O2 has very good cover but in the middle of the highlands, we only could call with vodafone mobile phones ... so best to have a choice of a few.