cancel
Showing results for 
Search instead for 
Did you mean: 

Calling the UK from EU

jesster
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I need to make a call to my GP while in the Netherlands. Would this incur the same charge as making an international call to the EU? How does this work?

Message 1 of 9
1,506 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 154529 Posts
  • 658 Topics
  • 29434 Solutions
Registered:

@jesster 

You can call for free from your allowances.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
1,504 Views

jesster
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

So with the standard unlimited calls, so long as I'm calling the UK it'll be fine? Because I know texting does still incur a charge

Message 3 of 9
1,502 Views

MI5
Level 94: Supreme
  • 154529 Posts
  • 658 Topics
  • 29434 Solutions
Registered:

@jesster 

Calling or texting from any EU country is included in your allowances.

Free EU Data Roaming Abroad | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 9
1,490 Views

jesster
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I texted when I arrived and received a 54p charge

Message 5 of 9
1,488 Views

MI5
Level 94: Supreme
  • 154529 Posts
  • 658 Topics
  • 29434 Solutions
Registered:

@jesster 

That's the charge for an mms.

Was it a long text?

Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
1,486 Views

jesster
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Nope, literally just to say I landed

Message 7 of 9
1,478 Views

MI5
Level 94: Supreme
  • 154529 Posts
  • 658 Topics
  • 29434 Solutions
Registered:

@jesster 

Should be free.

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
1,475 Views

pgn
Level 79: Lord of the Boards
  • 43890 Posts
  • 262 Topics
  • 1893 Solutions
Registered:

Hopefully your GP is a regular geographical number, not an 0870 or similar number? Calls to 0870 and other non-geographic numbers in the UK are not included in your tariff or bundled calls, @jesster.

https://www.o2.co.uk/help/account-and-billing/extra-charges-guide

 

Message 9 of 9
1,466 Views