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Calling the UK from EU

jesster
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I need to make a call to my GP while in the Netherlands. Would this incur the same charge as making an international call to the EU? How does this work?

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MI5
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@jesster 

You can call for free from your allowances.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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jesster
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So with the standard unlimited calls, so long as I'm calling the UK it'll be fine? Because I know texting does still incur a charge

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MI5
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@jesster 

Calling or texting from any EU country is included in your allowances.

Free EU Data Roaming Abroad | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jesster
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I texted when I arrived and received a 54p charge

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MI5
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@jesster 

That's the charge for an mms.

Was it a long text?

Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jesster
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Nope, literally just to say I landed

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MI5
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@jesster 

Should be free.

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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Hopefully your GP is a regular geographical number, not an 0870 or similar number? Calls to 0870 and other non-geographic numbers in the UK are not included in your tariff or bundled calls, @jesster.

https://www.o2.co.uk/help/account-and-billing/extra-charges-guide

 

Message 9 of 9
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