cancel
Showing results for 
Search instead for 
Did you mean: 

Calling Customer Services re: Volt Benefits

Trebor_Snikwad
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Does anyone know why my o2 account and Virgin Media account are not automatically linking.  I have been with o2 for about 3 weeks now.  I would like to benefit from the double data on o2 and double speed on Virgin Broadband as that is one of the main reasons I signed up for o2.

 

I have asked in store and they ask me to call 202.  When I do that, the damn "££$% system does not let me speak to anyone and says goodbye and just hangs up on me.

 

Is there anyone around that can help??

Message 1 of 2
77 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 123803 Posts
  • 611 Topics
  • 20035 Solutions
Registered:

@Trebor_Snikwad 

Have a read of the main thread here https://community.o2.co.uk/t5/Welcome-News/Introducing-Volt-the-new-supercharged-service-from-Virgin...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
63 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 123803 Posts
  • 611 Topics
  • 20035 Solutions
Registered:

@Trebor_Snikwad 

Have a read of the main thread here https://community.o2.co.uk/t5/Welcome-News/Introducing-Volt-the-new-supercharged-service-from-Virgin...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
64 Views