Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contacting 02

Is everyonecelse in the same boat as me in contacting 02 impissible to reach, they ard taking our money, but no personal service whatsoever just like every other service these days

Resolved! Trade in

Hello. I was about to send my iPhone 12 Pro Max in so that I could use the money to upgrade from an iPhone 12 Pro Max to an iPhone 13 pro max

Resolved! How do I change my payment date?

How do I change my payment date??

Resolved! Replacement sim

Hi alli have received a replacement sim for the one I lost and have put it in the phone. it won’t let me make calls or send texts because it says I have an outstanding bill but it’s all paid up to date and the next amounts are due 15th October (airti...

Resolved! Want to chat to someone

My son phone not working and he has got 0 spend cap on it and the bill is £49 I am not paying it because he got 0 spend cap on it so could put his services back on please

Resolved! 4g turned off

Why has message popped up saying my 4g is turned off?

Resolved! Discount

Hello, I sent the text through to apply for loyalty discount and it said it was approved, however it hasn’t been taken form my bill. I was told with discount my bill would be around £44 and it has come out at nearly £50 which was the price I was quot...

Resolved! Changing billing date

Hi just wondering has anyone change their billing date just wondering if it will give me a large extra charge to do so I wanted to change my payment towards the end of the month

Resolved! Pending Payment

I get notification on the 4th of every month that my new bill is ready. Once I get notification I go online and use my debit card to make a payment.This Thursday 4the April I went online to make my payment but there was an error with the payment syst...

Resolved! Roaming

I am in Portugal and my phone data and signal isn’t working. My roaming is turned on. Help please?

O2

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