Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111256 Views
  • 15 replies
  • 5 kudos

Resolved! voicemail

witho2.if I switch voicemail off,can I still send and receive text messages

colum by Level 1: Joiner
  • 275 Views
  • 2 replies
  • 0 kudos

Resolved! Excessive data charges

Can some one please tell me how I can get charges of £186 on top data charges for two days abroad just buy checking WhatsApp messages a few times ? The thing is I’ve still got 19.50 out of 20gb allowance which ovouisly using as a guide so didn’t run ...

LLOYDB50 by Level 1: Joiner
  • 582 Views
  • 4 replies
  • 0 kudos

No network

Day 3 of No Network....my Samsung Galaxy 10 not working at all however some O2 users in the area are working fine? The O2 online status says there is a mast not working in the area......how long is this likely to be out? Tried ringing Customer Servic...

AR1 by Level 1: Joiner
  • 300 Views
  • 3 replies
  • 0 kudos

Resolved! TRavel abroad

When I’m using my O2 travel Bolt on do I need to switch off my ansaphone ( voicemail) in case it triggers the daily tariff?

Lesleyj10 by Level 1: Joiner
  • 710 Views
  • 14 replies
  • 0 kudos

Resolved! Texting 6 digit numbers

Can you advise whether it is possible to dial 5-digit numbers? Have tried to enter a competition, using 5 numbers, but message not delivered. I used to be able to dial these numbers. Thank you

frankie805 by Level 2: Apprentice
  • 1171 Views
  • 14 replies
  • 0 kudos

Resolved! Contract

36 month contract on a new phone, that's a whole additional year in comparison to other providers who charge the same/if not less. Doesn't seem competitive or am I missing something??

Dfcn by Level 1: Joiner
  • 430 Views
  • 3 replies
  • 0 kudos

Resolved! Is any one having network issues today?

Hello , i have been trying to make a call since morning but everytime i dial a number a message is displayed "NOT REGISTERED ON NETWORK" anyone else having this issue?

Anonymous by Not applicable
  • 388 Views
  • 2 replies
  • 0 kudos

Resolved! network down

I'm having problems with my network coverage,anyone else having problems,says a mast is down in my area,this had been napping alot since may.

Resolved! Making an International call from the UK on my mobile

Can anyone advise on the charges if I dial a number in Europe or in the USA from my mobile in the UK?Can these calls be part of my 'free minutes inclusive package' ?I know whatsapp is free, but sometimes I need to dial a business land line.Thanks

CTD by Level 1: Joiner
  • 457 Views
  • 3 replies
  • 0 kudos