Caller IDs all unknown

[chromosaurusrex]

When I get an incoming call my phone says number unknown instead of the number even if the number is someone in my contacts. The last time an incoming call had a number on it was 24/12/23 but since 30/12/23 every incoming call says number unknown.

I had this issue before last May/June after the migration from Virgin mobile to o2 and this was resolved at the time by o2 support but it has now reoccurred. I tried phoning the support line but the other end of the call couldn't hear me even though I checked my phone's mic with voice recorder and it picked me up fine. 

[prototype89]

Thanks Cleoriff. I'm pretty sure you've helped me multiple times over the last ten years on here lol!

[Dave-O2]

Morning @prototype89 

Thanks for the tags @Cleoriff, @pgn 

Sorry for the delay in getting back on this one, however, I'm happy to hear this has now been sorted.

[Cleoriff]

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@prototype89 wrote:

Thanks Cleoriff. I'm pretty sure you've helped me multiple times over the last ten years on here lol!

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Maybe @prototype89 but that's what we're here for xx