Call me

[Dannilacey13]

Can you call me I'm trying to pay my bill and can't call you 

[Removed]

[Enlli · Accepted solution]

This is not O2 but a community of customers like yourself so we can't access accounts.

You need to contact Payment Management

Download Skype to phone the free 0800 number

Guide: A Guide to Skype 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Or Message them

Facebook (https://o2uk.co/O2CFB) 

Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

they should be able to help you

FLAGGED 

[Cleoriff]

@Dannilacey13 

You need to contact payment management.

Details here Guide: How to find help & contact O2 

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am