Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 453832 Views
  • 2 replies
  • 2 kudos

Resolved! I would like to cancel my membership

Hi, how I can cancel my membership with O2? My email is dileta.mis**Personal info** Thank you

Dileta by Level 1: Joiner
  • 660 Views
  • 1 replies
  • 0 kudos

Resolved! I want to change tariff

What is the best deal o2 will offer me 

Tonym111 by Level 1: Joiner
  • 630 Views
  • 1 replies
  • 0 kudos

Resolved! traveling abroad

Hello. Can I still use my phone in Europe with any additional charges?

Andy40 by Level 1: Joiner
  • 636 Views
  • 1 replies
  • 0 kudos

Resolved! Vas Change order - I didnt order anything

Hi I have just had a text and email that said I ordered something when I didnt. On my account it says it was for a Vas Change. Is this a scam? Thanks

HesVan by Level 1: Joiner
  • 9424 Views
  • 1 replies
  • 0 kudos

Resolved! Data usage in previous periods

Does anyone know how to view my data usage in historical billing periods? I can see that minutes usage is shown, but not data.

Anonymous by Not applicable
  • 8627 Views
  • 8 replies
  • 0 kudos

Resolved! Amount of my latest bill

Mobile No. [Removed]- I have just checked my monthly bill as I was billed an amount that was vastly in excess of what I usually pay. It shows that £40.13 for messages. I have never had to pay anything like this before and did not use my phone any dif...

Bing by Level 1: Joiner
  • 776 Views
  • 3 replies
  • 0 kudos

Resolved! Outstanding arrears

I have received an outstanding demand for £10.56 which we didn't realise we owed. Can you please advise how we can pay it.

Fireman47 by Level 1: Joiner
  • 709 Views
  • 1 replies
  • 0 kudos

Credit on my account

I bought bolt-on didn't realise it was on my partners phone not mine . Long story short spoke to customer services she credited my account and put the phone down but I didn't get chance to ask her to then do the correct bolt-on for me as she put phon...

norah65 by Level 1: Joiner
  • 743 Views
  • 2 replies
  • 0 kudos

Order NC17490734

I received an email thanking me for placing this order which I did not do. It seems to be renewing a Sim Free contract but it should expire in October!

vinceschw by Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

Resolved! Want to join O2 - how to order eSIM online?

Hi Dears Friends, I hope you are all going well and are enjoying life. i moved from France to UK several months ago. I still have my french sim in my bitten fruit phone. But now I feel the need to get a British phone number. So I need an eSIM in orde...

OOPS by Level 1: Joiner
  • 2551 Views
  • 8 replies
  • 0 kudos