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Credit on my account

norah65
Level 1: Joiner
  • 5 Posts
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on ‎21-08-2023 12:56

on ‎21-08-2023 12:56

I bought bolt-on didn't realise it was on my partners phone not mine . Long story short spoke to customer services  she credited my account and put the phone down but I didn't get chance to ask her to then do the correct bolt-on for me  as she put phone down  how do I check  my account to see if its on

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MI5
Level 94: Supreme
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on ‎21-08-2023 12:57

on ‎21-08-2023 12:57

@norah65 

Any bolt ons you have will be shown in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎21-08-2023 12:59

on ‎21-08-2023 12:59

See what bolt ons and/or credits you have in My O2

Guide: My O2 - Bolt-ons 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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