CCA documents?

[Tim1312]

I’ve still had no luck getting an answer on whether i’ve been successful or not with my phone contract, they have took £400 from my bank and keep saying they’ll get back to me in 24 hours but i’ve heard nothing? Does me receiving a CCA etc, give any indication if i’ve been accepted? i’m without my own phone at the minute and i’m not keen to go with anyone else as 02 has the best service/signal etc for my area. Current with Three and it’s horrendous. Any help would be great.

[MI5 · Accepted solution]

@Tim1312 

If you have a credit agreement you just need to electronically accept the T&C's (by opening the links in the email) and this will trigger the completion of your contract.

[Tim1312]

There is no links mate, just PDF Files.

[MI5]

@Tim1312 

Just open them. The system picks that up as acceptance unless you email back to dispute any of the terms.

[Marjo]

Good morning @Tim1312 , just wanted to check if you got everything sorted with this in the end?

Cheers @MI5  for your advice above!