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Bring old number to O2

Anonymous
Not applicable

Hi If I want to bring my old number to O2 then one of the option is to call customer service and give them my pac. what is port authoriation code. My question is whether this request of port authoristation can be do online. Is there any tools where customer simply would able to type in their PAC code and also provide the number they want to bring to O2.

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Anonymous
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Unfortunately there is no automated service which you can enter PAC details. You could try using the webchat facility but ideally you (the account holder) will need to speak to customer services

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jonsie
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MI5
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Registered:
All means of contact are on this link http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
Not applicable

Unfortunately there is no automated service which you can enter PAC details. You could try using the webchat facility but ideally you (the account holder) will need to speak to customer services

Message 4 of 6
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MI5
Level 94: Supreme
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Registered:
You can do it in store - What is the problem with talking to CS?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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