Solved: Boostbox

Audiman1957 · ‎22-12-2019

I have bought an O2 boostbox, as I have no signal at home. How do I go about registering/setting this up

MI5 · ‎22-12-2019

@Audiman1957

The only way possible is if you have a business account.

O2 will not connect a normal consumer account.

If you are on business, call 8002 for customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-12-2019

@Audiman1957

The only way possible is if you have a business account.

O2 will not connect a normal consumer account.

If you are on business, call 8002 for customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-12-2019

It's unlikely that O2 will set this up for you but the only way is to call and ask. The other possibility is to go instore and ask for details about transferring to a business account. They are more likely to help than customer service.

If you don't have a business account, the other way forward is to sell your phone and purchase a wifi capable phone. Then use it with your sim. Ideally it would need O2 firmware.

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎30-12-2019

Hey @Audiman1957 please let us know how you get on with customer services.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Boostbox

EU roaming - St. Martin

Delayed payment

Age verification

Australia

Need to subsribe my amazon prime