Solved: Close my account

Kes62 · ‎29-12-2019

My contract is up for renewal at the end of Jan. Do I need to notify O2 that I am going to close my account?

MI5 · ‎29-12-2019

Follow this guide Guide: Cancelling Your Contract

If you don't cancel, your contract will continue to run on a rolling 30 day basis.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-12-2019

@Kes62

Follow this guide Guide: Cancelling Your Contract

If you don't cancel, your contract will continue to run on a rolling 30 day basis.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Kes62 · ‎29-12-2019

Exactly what I needed to know, thank you.

MI5 · ‎29-12-2019

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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