cancel
Showing results for 
Search instead for 
Did you mean: 

Boostbox

Audiman1957
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have bought an O2 boostbox, as I have no signal at home. How do I go about registering/setting this up
Message 1 of 4
621 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Audiman1957 

The only way possible is if you have a business account.

O2 will not connect a normal consumer account.

If you are on business, call 8002 for customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
616 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Audiman1957 

The only way possible is if you have a business account.

O2 will not connect a normal consumer account.

If you are on business, call 8002 for customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
617 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

It's unlikely that O2 will set this up for you but the only way is to call and ask. The other possibility is to go instore and ask for details about transferring to a business account. They are more likely to help than customer service.

If you don't have a business account, the other way forward is to sell your phone and purchase a wifi capable phone. Then use it with your sim. Ideally it would need O2 firmware.

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling

Message 3 of 4
595 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hey @Audiman1957 please let us know how you get on with customer services. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
518 Views