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Bolt on Data not working

KateGilbert
Level 1: Joiner
  • 1 Posts
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Hi
I bought a 4Gb data bolt on two days ago and I can see that it has been added to My 02, phone say it's connected to 4G - but it's not working, no internet/network access?
I've been trying to call O2 and use the app chat, but no luck getting through at the moment.
I've tried turning the handset and data off/on
Husband is also with ok and not experiencing issues.
Help and advice gratefully received!
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Cleoriff
Level 94: Supreme
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@KateGilbert 

Systems are running slow currently/ Keep rebooting your phone

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

Veritas Numquam Perit

Girl in a jacket
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