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Boku

Piotr
Level 1: Joiner
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on ‎16-12-2019 03:48

on ‎16-12-2019 03:48

Pay by phone
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MI5
Level 94: Supreme
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on ‎16-12-2019 06:34

on ‎16-12-2019 06:34

@Piotr 

Some help here https://www.o2.co.uk/charge-to-mobile and a community guide here https://community.o2.co.uk/t5/Welcome-News/Charge-to-Mobile-amp-Premium-SMS-A-Community-Guide/td-p/1...

If you need to contact customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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on ‎16-12-2019 08:46

on ‎16-12-2019 08:46

@Piotr 

If you have been scammed by Boku then ask customer services to place a bar all Direct to Bill Debits on your account to stop that happening again.

If you need help getting your money back then have a look at this helpful site https://payforitsucks.co.uk/ 

Best of luck and welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
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Marjo
Former Staff
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on ‎17-12-2019 16:57

on ‎17-12-2019 16:57

Hi @Piotr , lots of helpful information above but please do post again if you have any additional questions the community could help with? slight_smile

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