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1 ACCEPTED SOLUTION
Accepted Solutions
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Unless you are on a recent flex tariff there’s no way of lowering your monthly payments without paying off your device plan unfortunately.
https://www.o2.co.uk/refresh/flexible-tariffs
If your phone covers the cost you could sell it to clear your device plan, then buy a cheaper PAYG Phone to use your SIM card in or even upgrade to a cheaper phone and tariff.
- 144142 Posts
- 634 Topics
- 27611 Solutions
Unless you are on a recent flex tariff there’s no way of lowering your monthly payments without paying off your device plan unfortunately.
https://www.o2.co.uk/refresh/flexible-tariffs
If your phone covers the cost you could sell it to clear your device plan, then buy a cheaper PAYG Phone to use your SIM card in or even upgrade to a cheaper phone and tariff.
- 23044 Posts
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@Wilf1 If you're having difficulty paying your bill, speak to someone in customer service. Calling to explain your problem would be preferable to using Live Chat. A solution may be found, although it might involve restrictions on your phone usage. That is preferable to being disconnected for non-payment, which would give you a whole other world of problems.
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Cheers @MI5 and @Bambino for the advice!
@Wilf1 Let us know how you get on with this please, and if you have any additional question as well 
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