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Signal at home
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on 13-06-2018 11:12
I have been offered £4 a moth off my contract (50+) or just to cancel contract and hand back my phone?! THERE is nothing they can do.as the signal just doesn't get to us. The postcode says 2g but I might get 1 bar to send a text if I wander about outside or leave my home and travel approx 1.5 miles. I am only 2 miles out of Lesmahagow! In this day and age it is a disgrace that rural communities (THAT NEED THE SECURITY OF PHONE CONTACT) are just abandoned. Feeling sad.
Solved! Go to Solution.
Re: Signal at home
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on 13-06-2018 11:28
Some people have been offered one (either free or for a one off cost).
It works by linking to a home (fixed line) broad band and acts like a mini mast.
Is the above based on a complaint or a call in to customer services?
If just a call, try submitting a complaint first to see what they offer.
Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band

Re: Signal at home
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on 13-06-2018 11:38
There is also the O2 Ask app you could try. It’s a bit limited in functionality but may help?
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)


Re: Signal at home
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on 13-06-2018 13:43
@Scorrieholm Is the problem just with O2? Have you tried Pay & Go sims from the other networks?
If no mobile phone network can give you service, and you need phone contact, you should consider getting a land line.
Re: Signal at home
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on 13-06-2018 14:13
Re: Signal at home
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on 21-06-2018 07:23
O2 never mentioned that this maybe available? Is a definate move in the right direction. Thanks again
Re: Signal at home
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on 21-06-2018 07:31
@ScorrieholmIf you are on a business contract then a boost box will help you tremendously.
Remember to barter for the price they offer. They have ranged from £150, £75, or given for free when we lost TuGo some months back. People relied a lot on Tu for making calls over WiFi when their signal was poor.
All the best.
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on 21-06-2018 08:23
Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band
Re: Signal at home
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on 21-06-2018 09:37
Hi @Scorrieholm I will just point you to this thread posted this morning when someone 'bartered' for a boost box https://community.o2.co.uk/t5/Other-Products-and-Services/I-Hope-The-BoostBox-Improves-My-Signal/m-p...