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Bills and device plan

Joshtroke1998
Level 1: Joiner
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Hello, currently I’m still paying for my old phone and I have done for the past 3 months.

i changed tariff and also upgraded my phone.

I am no longer with o2 anymore, So why am I still getting bills from o2

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MI5
Level 94: Supreme
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@Joshtroke1998 

Did you cancel Guide: Cancelling Your Contract ?

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 0344 809 0202 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147220 Posts
  • 636 Topics
  • 28300 Solutions
Registered:

@Joshtroke1998 

Did you cancel Guide: Cancelling Your Contract ?

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 0344 809 0202 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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