Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

demand for payment that I dont owe

hi everyone beginning of 2022 I changed to o2 from virgin my number and g/daughters number around sept,22I cancelled g/daughters number due to her leaving our care .I cancelled with 1/2days remaining off her contract. and paid final bill for that amo...

Resolved! Receiving international calls while overseas

I am in the EU in the coming days but expect to receive a few calls from the US on my mobile, will I be charged?Cant seem to find a clear answer in my EU roaming or my international travel zone bolt on. Making calls is answered but cant find anything...

Resolved! Migrate number o2 to o2

Hi, just wondered if somebody can help me. I have been trying from Monday to migrate my original O2 number to my new o2 number. I have worked out that original number is on the new billing system and the new number is on the old billing system. My or...

Resolved! In store

I have just completed an online purchase but I need to collect it today not wait for delivery

Resolved! Final bill - left 02

Hi recently left 02 and wanting to access my final bill. But I've been locked out of My 02 and logging into website doesnt seem to recognise I was a pay monthly customer until a week ago.