Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Incoming calls

On the 5th of January I flew out to the U.S.A. I have the O2 bolt on and therefore I expected to be able to receive and make calls, in addition to using data. I was unable to receive any calls though WhatsApp; Data and the making of calls was fine. I...

Resolved! Porting issues

Hi I just transferred from EE to O2 and my old number has failed to transfer over so far. This seems to be a recurring issue with O2 from the posts I have seen in the O2 community! My old number is linked to personal and work accounts and so I really...

Resolved! My bill doesnt include third party discount

More info (Highlight to read)More info (Highlight to read) Hi, today I signed up to a contract with o2 as a new customer. I found a deal through uSwitch for an Iphone 13 at £36 a month. When going through adding my details etc, there was a breakdown ...

Resolved! Pay monthly contract

I'm looking at getting a pay monthly sim only with roam in 75 countries, however, it doesn't mention this roaming in the contract or check out. I don't want to pay for something unless it is stated in the contract. How do I confirm the exact details ...

Resolved! Bill History

Can you tell me how I can find my bill history from April 2021 as I am filling in my tax return. Regards Sean.

Resolved! Payments

I have left O2, but keep getting texts and emails about payment

Resolved! Bill

Why am I paying 53 pound a month

Resolved! Double data offer for new account

Is anyone having trouble getting their double data allowance on new monthly payment sim

Resolved! Insurance

How do i change the hanset on my insurance ?

Resolved! Cannot get PAC code from 65075 and my O2 account

I have talked to several CS from O2, but still have no luck solving the issue. After I texted PAC to 65075, I saw the message below:Hi, it's O2. There's been an issue processing your request, please try again later. If I access my O2 to check my PAC ...

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