Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Watch Esim Drama

I mean, all I need is to active my Galaxy 4 watch (LTE) esim and use it along my current O2 plan. I've explained this twice already to customers service and they've sent an Esim pack. But everytime, my phone's sim was deactivate as the result. I don'...

Resolved! Cancel

My contract runs out 20th feb how do I cancel it

Resolved! Unlock my sim

Hy I pay my bill all ready but still my sim is block how we can unlock

Resolved! O2 traveller

Hi I just arrived in Dubai and want to make sure my 02 traveller service is on

Resolved! Need to understand my bill breakdown for headset and airtime

Hi, can you please explain how much I pay for my headset and how much I pay for my airtime?I am having a hard time searching it online

Resolved! Unlock my phone

need to unlock iPhone and I can’t download app

Multisave after three-month promotional discount ends

I'm looking at adding a SIM-only plan to my account, the one I want has three months at half price. The Multisave terms say:"Standard tariffs, sharer plans, Pay As You Go sims or O2 Refresh tariffs and sim only tariffs that already have a discount ap...

Resolved! New customer left waiting?

So I took out a contract on Wednesdays, it’s now Friday evening, o2 were very quick to take my money but now haven’t heard a thing. Is this normal? iv left my previous provider after 10 years after hearing great things but now I’m getting a bit conce...

Resolved! Want to add spend cap on my mobile

where can I find the right place on my O2 to set my spending cap, please?

Resolved! why have you cancelled my direct debit

i have had a text from my bank saying you have cancelled my direct debit

O2

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