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Brown22
Level 1: Joiner
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I'm trying to pay my bill. It keeps saying there is something wrong 

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pgn
Level 77: Grand Master
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Contact O2 Payment Management on 0800 902 0217.

And take it on advice to set up a direct debit, it is the norm for O2 Contracts, @Brown22 

Good luck!

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Oxonian
Level 37: Blazing a Trail
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The mechanics @Brown22 of setting up a direct debit are herein :-

 

Guide: How to Pay Your Bill (Airtime & Device Plans) 

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