Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Why am I paying almost twice as much on o2 when other providers are cheaper?

Why am I paying so much for my sim only, when other providers are cheaper. My partner pays half the price with BT.

Want to end contract

Had the sim to make virgin contract easier never used it and now I don’t want it

I am in Corfu. It I have no data

I am in Corfu but I have no data help!

New order made

I've just got a new tablet but I've spelt the email out wrong so I can receive any emails can you help change it. Its a new order being prosses

Resolved! New mobile number

Hi I need a new mobile number for my monthly contract. The current one I had switched to Vodafone through work as everybody has that number.

Free laptop

Hello, I believe I was meant to get a free laptop with my new phone? I have yet to receive anything?

Cancel my order

I want to cancel my order

Upgrade

i have been offered upgrades on two phones myself and my wife have for Samsung S24 + phones it was £51.99 a month. We have looked around and bearing in mind how long i have been an existing customer found it disappointing that we could not get it any...

Payment

Good Afternoon, I paid my bill yesterday at 11:48 via O2. I received a text telling me payment was successful and authorization code. This payment has be deducted from my bank account. O2 are saying they haven’t received this payment and my phone is ...

Making and receiving phone calls

I currently cannot make or receive phone calls from my Samsung A25 phone, when I try to make a call it saysNot registered on Network This is the same for Messages as I cannot send or receive messages either

O2

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