Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

New contract with e-sim - phone delivered, but stuck in processing.

Hi all, I've just ordered a new phone on a monthly contract and received the handset, but found that the e-sim was not working. Apparently despite signing the contract, paying, and receiving the handset, there has been some sort of technical problem ...

Roaming data bolt on usa

How do I activate the roaming data zone 1 bolt on. Or does it just happen automatically.

Data

We were supposed to have 6gb internet as we had the mobile card through virgin media but we only seem to have 3gb

Resolved! new contract

i have yesterday taken up a new contract with o2part of the documents say that i have out of bundle changes reducyion 02 travel.what does this mean?

Make a claim

iPhone has a cracked screen & affected the phones performance. We are insured & want to make a claim. We are unable to make a claim as we have no landline & the o2 device to make contact is not working

Switch up query

I have switched up using my o2 online no problem got the device and happy so far.I have 14 days to return old device which is like new however my partner has asked if she can have the old device as its only 6 months old. What happens if I do not retu...

Leave o2

I would like to leave o2. I would like to cancel my contract . Can u help me with step by step ways to cancel my contract online . Thank you

Calling 0800 numbers in France

We had a breakdown whilst using a hire car in France. Hertz had supplied a (France) 0800 breakdown number to call. However, I found that my O2 phone would not connect to it, regardless of whether we added the country code etc. I also tried calling He...

Ported away but data still active on eSIM

I transferred my number away yesterday which completed around 12 noon but today my eSIM still has data, no calls or texts tho, do I need to cancel it manually? I cannot login to myo2 to check anything

too expensive

i need to lower my monthly sim bill its £31 and i hardly use it and can't afford that much anymore.

O2

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