Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237660 Views
  • 2 replies
  • 2 kudos

Querying a bill

Hi, why is my bill £6 more this month? I can’t see this when I look on the bill. Thank you

Alexa11 by Level 1: Joiner
  • 250 Views
  • 2 replies
  • 0 kudos

ait time

i would like to stop the airtime on telephone number [removed] as i was told when i brought the phone that i needed to buy the airtime but i have never used it and i am still paying for it. i also need to change my address which i have asked for on a...

Jackie21 by Level 1: Joiner
  • 349 Views
  • 4 replies
  • 0 kudos

Order not received

Hi as recently i have order a phone and they got money from account but we haven’t received anything

Lack of signal

Why should I pay my bill. We have been without a signal around our local area for a week and are still advised it will be another week due to upgrade work. Still being billed though, why?

P_Stead by Level 1: Joiner
  • 253 Views
  • 2 replies
  • 0 kudos

Resolved! DD details

Can you tell me sort code and account number that my DD is being collected from?

Jd17 by Level 1: Joiner
  • 171 Views
  • 1 replies
  • 0 kudos

Resolved! my contract

i would like to get details about my payment period of my contract

Cristi1 by Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

My phone has fallen in water

I cannot respond to a sent code to my pixel pro 7 phone as it is not working and I need to access the website to look at solutions. I can only respond to e-mail on my laptop.

JK-66 by Level 1: Joiner
  • 176 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

Need replacement sim

Greig by Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos