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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 278239 Views
  • 2 replies
  • 2 kudos

i can use my phone ,need to make a payment

to whom concern , I have spoken with one of the customer service team and ask to cancel my contract , you supposed to took the payment from my personal account , as I mentioned my business account is closed , as I moved to Poland , and dont need uk n...

lost sim card

hello.i didnt use my sim card for last two years, need to order new one. cant find my new card

Can t see my bill

I can't login to myo2app. I can only do through a browser. Don't know how much data left

Georgas by • Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Change bank details

My daughter wants to pay for her phone. How do we change the bank details for one of my numbers

nickdwyer by • Level 1: Joiner
  • 624 Views
  • 2 replies
  • 0 kudos

How can I know that my order is confirmed?

When I was doing the payment the phone get hanged and I was not suppose to see the confirmation regarding successful. When I go through my account balance amount was gone for the payment. Still I can't see the confirmation or order number

Vismaya by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! Struggling to upgrade

What has happened to o2. I’ve been a customer since the BT days, well over 30 years. My credit rating is excellent on Equifax and Experian and I’m paying £500 down on a new iPhone yet my purchase is referred them declined, then I’m told it’s been aut...

SF64 by • Level 1: Joiner
  • 4131 Views
  • 4 replies
  • 0 kudos
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