Bill

[Rachel89]

Hello, I am overdue paying this month's bill and I was wondering if I could pay double on my next bill due to financial difficulties and resume my connection. I get paid on the 9/08/24 and I can pay both bills on that day. 

[madasaf1sh]

@Rachel89 

That is not something anyone on this customer to customer community, can advise on, you will need to call o2 on 0800 902 0217 

You may find as it will be 2 months of bills, that it has been passed over to a Debt Collection Agency, but they can advise

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm