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Delwood52 · ‎24-12-2019

Hi all just paid my bill was just wondering how long it takes to get back online?

Bambino · ‎24-12-2019

@Delwood52 It will take several days at least for the funds to clear, and with it being Christmas it will take longer, I'm afraid. Customer service will be able to give you a better idea of how long it will take. https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416 You can also call for free from any phone on 0800 032 1402.

You should think about setting up a Direct Debit to avoid problems like this happening in the future.

I DO NOT WORK FOR O2

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Bambino · ‎24-12-2019

@Delwood52 It will take several days at least for the funds to clear, and with it being Christmas it will take longer, I'm afraid. Customer service will be able to give you a better idea of how long it will take. https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416 You can also call for free from any phone on 0800 032 1402.

You should think about setting up a Direct Debit to avoid problems like this happening in the future.

I DO NOT WORK FOR O2

MI5 · ‎24-12-2019

@Delwood52

Reboot your phone and see if you're back online. Some payment methods go straight through so how long depends on how you paid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TallTrees · ‎24-12-2019

Hello @Delwood52

Welcome to the o2 community forum.

Hopefully your phone will be back functioning quickly. Happy HOLIDAYS 🎅☃️❄🎅☃️❄

HAPPINESS IS BEE SHAPED

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