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@Delwood52 It will take several days at least for the funds to clear, and with it being Christmas it will take longer, I'm afraid. Customer service will be able to give you a better idea of how long it will take. https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416 You can also call for free from any phone on 0800 032 1402.
You should think about setting up a Direct Debit to avoid problems like this happening in the future.
- 23071 Posts
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@Delwood52 It will take several days at least for the funds to clear, and with it being Christmas it will take longer, I'm afraid. Customer service will be able to give you a better idea of how long it will take. https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416 You can also call for free from any phone on 0800 032 1402.
You should think about setting up a Direct Debit to avoid problems like this happening in the future.
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Reboot your phone and see if you're back online. Some payment methods go straight through so how long depends on how you paid.
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Hello @Delwood52
Welcome to the o2 community forum.
Hopefully your phone will be back functioning quickly. Happy HOLIDAYS ๐ โ๏ธโ๐ โ๏ธโ
