Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Why are o2 so useless and how long does it really take to close an account?

I returned an iphone 11 Pro and watch on Thursday. I have proof that they were signed for my O2 on Friday. I called to close my account but was told it would be 3 working days for O2 to know that they had been recieved. I was told that the watch was ...

Resolved! Voicemail

How do I delete voicemails

Resolved! Account

HelloI would like to give my phone to my daughter and she will continue to pay for the contract. How do I do that?

Resolved! Name change

How do I change my name on the account?

Emergency calls only

Have swapped my SIM card from Apple I Phone to a Samsung 8. It will not let me make any calls says emergency calls only. What do I need to do. Thanks

Resolved! eSIM for iPhone XS Max

How can I swap to an eSIM?

Resolved! voicemail

witho2.if I switch voicemail off,can I still send and receive text messages

Resolved! Excessive data charges

Can some one please tell me how I can get charges of £186 on top data charges for two days abroad just buy checking WhatsApp messages a few times ? The thing is I’ve still got 19.50 out of 20gb allowance which ovouisly using as a guide so didn’t run ...

Resolved! TRavel abroad

When I’m using my O2 travel Bolt on do I need to switch off my ansaphone ( voicemail) in case it triggers the daily tariff?

Resolved! Texting 6 digit numbers

Can you advise whether it is possible to dial 5-digit numbers? Have tried to enter a competition, using 5 numbers, but message not delivered. I used to be able to dial these numbers. Thank you

O2

Forum Posts