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Harris1
Level 1: Joiner
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I have paid my bill but it has went to credit and wanting me to pay again

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pgn
Level 78: King of Kings
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@Harris1 wrote:

I have paid my bill but it has went to credit and wanting me to pay again


Sure you are not on a PAYG Rolling Plan, @Harris1?

If you are, this will help:

https://community.o2.co.uk/t5/Pay-As-You-Go/Top-up/m-p/1790961/highlight/true#M37153

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MI5
Level 94: Supreme
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Call 4445 for O2 customer service @Harris1 

No one here can see your account or tariff details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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