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I dont recive the order I contact the dpd and they told me the order is return to O2 why?

Stefaniu
Level 1: Joiner
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on ‎12-05-2025 16:10

on ‎12-05-2025 16:10

I dont recive the order I contact dpd and they told me the order is return to O2 why îs happen this

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MI5
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on ‎12-05-2025 16:22

on ‎12-05-2025 16:22

@Stefaniu 

Usually because O2 suspect fraud or suspicious activity on the account.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , X (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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