This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Bill Query...

GetMeThePesiden
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎01-04-2020 12:03

on ‎01-04-2020 12:03

Hi folks,

 

As the phones are not manned right now does anyone know how to contact o2 regarding my bill being incorrect? Email, anything really...

 

Thanks...

 

Message 1 of 3
459 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 151911 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

on ‎01-04-2020 12:07

on ‎01-04-2020 12:07

@GetMeThePesiden 

All ways we know:

Guide: How to find help & contact O2 

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
441 Views
0 Kudos

Bambino
Level 86: Prestigious
In response to MI5
  • 24423 Posts
  • 1062 Topics
  • 3819 Solutions
Registered:

on ‎01-04-2020 12:43

on ‎01-04-2020 12:43

@GetMeThePesiden  The phones are being manned. Customer service is obviously inundated with calls during this crisis, and is most likely understaffed. The nature of your query may not fall into what O2 deems 'urgent', so you may have to wait until things get back to some semblance of normality before you can get your issue resolved. If you still want to try to get through, the best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
362 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top