Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

4G calls

I have today received a message stating that O2 has removed 4G calls, do I need to do something?

Suspending a sim only contract

HiIm going abroad for 6 months, Im on a pay monthly sim only. Do you know if i can suspend/stop payments while im away as my sim will be in inactive for those 6 months?Many thanks

Resolved! Can I view a bill from 2017

Can I view a bill from 2017 [Edited to clarify topic header]

Resolved! Pocket Hotspot

Is it possible to add a pocket hotspot to my regulat pay monthly contract and share the data or do I need a whole new contract?

Where do you find a 02 live chat message to an advisor !!

02 live chat advisor message retrieval

When will I receive my unlimited data?

Hello

Ported number

My existing number was meant to be ported over from Virgin to O2 on Friday. Still hasn’t happened. Please sort / help.Thanks

Resolved! Contract

Am I allowed to have 2 phone contract at the same time?

Upgrade

Can I change my upgraded phone once I've ordered it? It's not due to be delivered until Monday.

Resolved! New contract extras

Hi, Does it mean if you already have a Prime subscription you can't benefit from the 3 months Prime Video extra? When I goto redeem it it says something along the lines that my Amazon account is not compatible with the offer.

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