Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

melody vr

hi just recently got new Samsung was told before took contract I could have amazon music or prime for 6 months then when got my phone was told I was only able too claim melody vr when I did this they said just download the app and it would let me str...

Returning an upgrade in Lockdown

I want to return an upgrade within the 14 days however can't find any way of instigating a return online anywhere. Everytime I try to do so online it just goes to a contact us page and you have to call customer services which itself is restricted. My...

iPhone not delivered

DHL have claimed to deliver my new iPhone to my address. However, they appear to have instead signed for it and kept it themselves????! I have just been sent my first O2 bill and yet I have no phone to speak of.. I have already lodged a complaint wit...

Paying bills whilst on lockdown

Are there any provisions or help available for self employed people who are going to be struggling to pay their phone bill..I have two phones to pay totaling£100 or so...feeling a little worried

Put back on

Tried calling 02 but it just automatically hangs up. Tried the 02 live chat which is also not working ?how am I suppose to contact 02?

I had an outstanding bill, now my services are off, I cannot call to pay it?

I had an outstanding bill, now my services are off, I cannot call to pay it? I had an outstanding amount of x2 monthly bills, now I cannot log onto MyO2 as I need an SMS Code to verify the account, I cannot call the O2 numbers provided as the phone s...

Resolved! Pay monthly contract ending

Hi all, I believe my contract is ending in May. It is currently the 20gb for £20 contract, but I believe this will go up to 20gb for £40 once this happens. I am currently also looking to leave O2 as where I work the connection is awful, and the quali...

Resolved! Contract

How do I find out how much I have left on my contact to pay

Cancelling 1 month contract

Hi As per subject, how do I cancel a 1 month rolling contract ?No option for live chat and currently been queuing for 30 minutes.I can't see an option in my o2 account. Any ideas ?Thanks

Early itemised bill

Is there a way I can get a current itemised bill rather than waiting until the bill date and comes through??

O2

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