Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Student discount

I’m struggling to add my 20% UNiDAYS discount into my monthly airtime.

Buy Samsung S20 5G by monthly payment

Hi mates, I want to buy Samsung S20 5G by monthly payment, I'm self-employed for 1 month only can I go with this plan on O2?

Closed Account Bills

Hi all, I've got a number that is now inactive and the number is no longer showing on my account so I can't access the bill. Called customer services and the phone was put down on me by the phone system due to the coronavirus-caused down-scaling of t...

Return accessory

I would like to return an accessory, how would I go about it? It states I have 14 days to do this but have been given no instructions as to where to post it.

Monthly to sim only

I want to go from monthly to sim only and keep my number how do you do it online because phone lines are busy

call barring issues

I have a Samsung S8, within the last 3 days, I cant make any out going calls from my mobile. I get a masseage saying Call Barring is switched on. I have trued the 2 codes I know of "0000" and "1234", but still resolve. I have even done rest on my pho...

Not picking up data

After my phone got stolen we disabled that SIM card and ordered a new SIM card from o2 to use in my old iPhone 7 Plus. Ever since I have been able to pick up signal and text perfectly, but no matter where I go my phone will not pick up any mobile dat...

Pay monthly sim wont register on network

I lost my phone ,,& got new 1 & new sim 2weeks ago from 02 shop its pay monthly since then ,I waited 24hrs,2 activate, but nuthink still 2day I'm paying £31 a month 4 nothink I can not receive txt call anything so cant even speak 2 no1 plez help

New Sim not registered

Hi All, I got my new phone and SIM on friday and it has yet to register! How long does it usually take because i'm starting to not enjoy my experience with o2. Thanks for your help in advance.

Resolved! Both of us have contracts

Myself and my husband have both separate pay monthly contracts. Would it make sense to have 1 contract for both of us. And if it is possible which contract do we go for? My contract is now up so I need a new contract. Thanks. Wilma

O2

Forum Posts