on 01-04-2020 08:21
I signed up to a new tariff that said I could add an extra for free. On of the extras listed was calling abroad. Now I have signed up for the tariff the only extras showing as avialble in my account are Disney. How do I get my free calling abroad?
01-04-2020 08:31 - edited 01-04-2020 08:36
01-04-2020 08:31 - edited 01-04-2020 08:36
@Jodie19 I'm afraid you need to call customer services as you cant changes your extras in My O2.
Guide: How to find help & contact O2
Edited to add, you can only have one extra as shown in the terms and conditions, so I'm not sure why O2 would mix them up?
https://www.o2.co.uk/termsandconditions/rewards/o2-extras
Veritas Numquam Perit