Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Recently upgraded my old ipad to get a new one, selected the option to upgrade with o2 saying they would pay off the remaining device plan. I upgraded and then 3 days later a direct debit of £38 came out which is the old device plan. upon recieving m...
I've got 3gb of data per month on my contract. But on my O2 it says I've also got 9gb of data until my contract ends in 2024.I want to know does this entitle me to 12gb a month or 3gb month and 12gb can be used during this time?
I received a text saying that my minimum contract term ends next month. When do I need to cancel this contract and when should I take out a new contract? I will be moving to a sim only contract for a few months until phone shops are open again to com...
Earlier last year I added my neice to my account (as she was travelling from US) I would like to remove her number from my account and the additional SIM of £21.07 that I am paying - how do I do this?
HiNew O2 customer, and have received pay monthly Sim. When I put new sim into my iPhone 6s I'm getting the message 'iPhone is not activated'. My iPhone is unlocked, and not sure if problem is with sim or the phone. thanks
I am trying to call the O2 payment management team to discuss about my late payment due to the circumstances but it is not possible to connect. Last week they had the option to speak about bills, payments. Now they just have the option fraud or stole...
Hi, Can anyone advise how to do the above? Want to pay off the remaining contract in the app and then have my existing SIM card amended to a new SIM only tariff. Thanks.
Im struggling to pay my bills at the moment due to being self employed and not having a pay cheque for 3 weeks due to the corona virus outbreak, I cant get through over the phone and there dosent seem to be any options online that will help me out, m...
I ordered a pay monthly phone contract on Monday expecting delivery Tuesday. I’ve had all the emails regarding contract and one saying they have received my order and I should hear back within 24 hours, my phone has obviously not been delivered and I...
My phone got stolen while abroad 3 months after I purchased a 36 month contract. My O2 insurance didn't cover theft, but I had travel insurance and now finally my insurance claim paid me the cash. I had the iPhone 11 Pro Max, but I'd like to purchase...
