on 08-01-2019 14:35
Been trying to pay a bill but it keeps saying that I have incorrect detals. Is there something wrong with the system as I am sure the card details are correct as I use it all the time.
Solved! Go to Solution.
on 08-01-2019 14:40
on 08-01-2019 15:24
@Mims007 You will need to speak to customer service. https://www.o2.co.uk/contactus This is a customer community. We cannot deal with account issues. You should also consider setting up a Direct Debit to avoid problems like this in the future.
I called but they don't answer their phone. Kept me on line with music that was blasting my speaker!
on 08-01-2019 16:17
Quite a few people are reporting problems over the last couple of days.
All ways to pay here:
we recommend a direct debit for these reasons. O2 automated systems will put a restriction on your phone if the payment is a couple of days late, despite the problem being their fault. Not to mention a default on your credit file.