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Is e-mail of receipts from o2payments <o2payments@o2mail.co.uk> broken this morning?

I usually get a (very quick!) e-mail when I pay my AirTime and DevicePlan each month using the O2 Wallet in MyO2 app.

This morning's payments have gone "receiptless", so far - is the system that serves this useful purpose unavailable? Screeenshot of the header on one of these attached belw for ref.

 

Nothing in my Spam folder (label!) either (Gmail doncha know rolling eyes)

 

I can see payment has been taken, as it is showing both in my Payment History (online):

20**Personal info** 11_45_41-O2.png

 

Any way to check, @Martin-O2@Marjo and @EmilieT?

 

Thanks!

  • 20**Personal info** 12_06_19-Your recent O2 Online Payment (KMM1740043250I15977L0KM) - p.g.newman**Personal info** -.png

 

NB: Before the "do this by direct debit" comments start landing, direct debit is no good as the transactions have to be against a certain card for various reasons!

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Re: Is e-mail of receipts from o2payments <o2payments@o2mail.co.uk> broken this morning?

Still no sign of the e-mails for each payment, as promised at the MyO2 app payment confirmation screen early this morning:

 

Screenshot_20190107-114112__01.jpg

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Re: Is e-mail of receipts from o2payments <o2payments@o2mail.co.uk> broken this morning?

Why don’t you have a direct debit set up then you don’t have to worry. 😉😊
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Re: Is e-mail of receipts from o2payments <o2payments@o2mail.co.uk> broken this morning?

[ Edited ]

Long story, @Anonymous @🤣

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Re: Is e-mail of receipts from o2payments <o2payments@o2mail.co.uk> broken this morning?

This wont help at all @pgn but this made me giggle.

O2 robots.PNG

 

It seems O2 have a sense of humour if nothing else...joy

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Re: Is e-mail of receipts from o2payments <o2payments@o2mail.co.uk> broken this morning?


@Cleoriff wrote:

 

It seems O2 have a sense of humour if nothing else...joy


They need one!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: Is e-mail of receipts from o2payments <o2payments@o2mail.co.uk> broken this morning?


@Cleoriff wrote:

This wont help at all @pgn but this made me giggle.

O2 robots.PNG

 

It seems O2 have a sense of humour if nothing else...joy


Humour, yes... funny that those 2 x missing receipts have, unsurprisingly, not shown up yet!  Just when I thought they were going for an unbroken run:

 

20**Personal info** 19_01_28-Search results - p.g.newman**Personal info** - Gmail.png

 

You'd need to have a sense of humour... LOL

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Re: Is e-mail of receipts from o2payments <o2payments@o2mail.co.uk> broken this morning?

Bouncy The receipts have landed, yaay! Fantastic

 

Thank you, O2! 

Screenshot_20190107-232710__01__01.jpg

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Re: Is e-mail of receipts from o2payments <o2payments@o2mail.co.uk> broken this morning?


@Cleoriff wrote:

This wont help at all @pgn but this made me giggle.

O2 robots.PNG

 

It seems O2 have a sense of humour if nothing else...joy


That made me chuckle LOL

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Re: Is e-mail of receipts from o2payments <o2payments@o2mail.co.uk> broken this morning?


@pgn wrote:

Bouncy The receipts have landed, yaay! Fantastic

 

Thank you, O2! 

Screenshot_20190107-232710__01__01.jpg


I take it you aren't big on patience tongue