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on 07-01-2019 12:17
I usually get a (very quick!) e-mail when I pay my AirTime and DevicePlan each month using the O2 Wallet in MyO2 app.
This morning's payments have gone "receiptless", so far - is the system that serves this useful purpose unavailable? Screeenshot of the header on one of these attached belw for ref.
Nothing in my Spam folder (label!) either (Gmail doncha know )
I can see payment has been taken, as it is showing both in my Payment History (online):
Any way to check, @Martin-O2, @Marjo and @EmilieT?
Thanks!
NB: Before the "do this by direct debit" comments start landing, direct debit is no good as the transactions have to be against a certain card for various reasons!
Solved! Go to Solution.
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on 07-01-2019 23:32
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on 07-01-2019 23:32
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on 07-01-2019 14:35
Still no sign of the e-mails for each payment, as promised at the MyO2 app payment confirmation screen early this morning:

on 07-01-2019 14:39
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on 07-01-2019 14:39
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07-01-2019 17:00 - edited 07-01-2019 17:01
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07-01-2019 17:00 - edited 07-01-2019 17:01
Long story, @Anonymous @🤣
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on 07-01-2019 18:52
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on 07-01-2019 18:52
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on 07-01-2019 18:54
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on 07-01-2019 18:54
@Cleoriff wrote:
It seems O2 have a sense of humour if nothing else...
They need one!
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-01-2019 21:09
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on 07-01-2019 21:09
@Cleoriff wrote:This wont help at all @pgn but this made me giggle.
It seems O2 have a sense of humour if nothing else...
Humour, yes... funny that those 2 x missing receipts have, unsurprisingly, not shown up yet! Just when I thought they were going for an unbroken run:
You'd need to have a sense of humour...
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on 07-01-2019 23:32
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on 07-01-2019 23:32
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on 08-01-2019 01:25
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on 08-01-2019 01:25
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on 08-01-2019 01:27
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on 08-01-2019 01:27

