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Bill Page Never Loads

Xan
Level 1: Joiner
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Historical ones too 

 

Is anyone else experiencing this? This is the first I'm aware of it specifically here.

 

Are O2 falling into the same so automated that payment and billing sections never work?

 

(This is the 5th company I've experienced this very same situation with this year)

 

I would show you but clearly can't add images here either unless you host elsewhere and manually input dimensions... My god.

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pgn
Level 77: Grand Master
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If on the newer 360 billing system, @Xan - see here - and advice from O2 is:

1000009383.png

https://community.o2.co.uk/t5/Discussions-Feedback/MyO2-New-Features-quot-Notifications-quot-post-36...

 

If on the older Legacy billing system, then use an Incognito or InPrivate browser tab and follow advice here:

Guide: How do I get to the 'Download Bill' page? 

Good luck @Xan.

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jonsie
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