28-11-2023 01:38
Historical ones too
Is anyone else experiencing this? This is the first I'm aware of it specifically here.
Are O2 falling into the same so automated that payment and billing sections never work?
(This is the 5th company I've experienced this very same situation with this year)
I would show you but clearly can't add images here either unless you host elsewhere and manually input dimensions... My god.
28-11-2023 06:01 - edited 28-11-2023 06:01
28-11-2023 06:01 - edited 28-11-2023 06:01
If on the newer 360 billing system, @Xan - see here - and advice from O2 is:
If on the older Legacy billing system, then use an Incognito or InPrivate browser tab and follow advice here:
Guide: How do I get to the 'Download Bill' page?
Good luck @Xan.
28-11-2023 09:39
Lots of problems for many customers just now