Been on a sim only for almost six months. It says I can upgrade to a handset

[Blockhead81]

Been on a sim only for almost six months. It says I can upgrade to a handset on 20th of this month witch will be 6 month. Is this a 100% or could I still get a no

[MI5 · Accepted solution]

@Blockhead81 as long as you have paid your bills on time it is guaranteed.

[Blockhead81]

I paid them by card payments that’s the thing because o2 had trouble setting my direct debit up . But always on time

[MI5]

That won't be a problem.
3 month upgrade T&C's here but 6 month is the same https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

[Blockhead81]

Super. Thanks a lot . Been told so many different things but that has cleared things up

[MI5]

Happy to help and welcome to the forum

[Blockhead81]

👍🏻👍🏻👍🏻👍🏻👍🏻

[Bambino]

@Blockhead81  Once you do upgrade you should still try to set up a Direct Debit rather than having to remember to pay every month. It just makes life that little bit less complicated.:smileywink:

[Blockhead81]

Definitely will do . They just took a card option off me and did it that way after complications with my direct debit . But all bills are fine coming out so sure this will be ok if set it back up

[MI5]

You can do it when you upgrade at the same time.