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Been on a sim only for almost six months. It says I can upgrade to a handset

Blockhead81
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Been on a sim only for almost six months. It says I can upgrade to a handset on 20th of this month witch will be 6 month. Is this a 100% or could I still get a no

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MI5
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@Blockhead81 as long as you have paid your bills on time it is guaranteed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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@Blockhead81 as long as you have paid your bills on time it is guaranteed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Blockhead81
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I paid them by card payments that’s the thing because o2 had trouble setting my direct debit up . But always on time

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MI5
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That won't be a problem.
3 month upgrade T&C's here but 6 month is the same https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Blockhead81
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Super. Thanks a lot . Been told so many different things but that has cleared things up

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MI5
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Happy to help and welcome to the forum slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Blockhead81
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👍🏻👍🏻👍🏻👍🏻👍🏻

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Bambino
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@Blockhead81  Once you do upgrade you should still try to set up a Direct Debit rather than having to remember to pay every month. It just makes life that little bit less complicated.:smileywink:

I DO NOT WORK FOR O2



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Blockhead81
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Definitely will do . They just took a card option off me and did it that way after complications with my direct debit . But all bills are fine coming out so sure this will be ok if set it back up

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MI5
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You can do it when you upgrade at the same time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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