Been charged for something I did order

[Lodgy]

Been charged for something I did order

[Lodgy]

Didn't order

[Enlli]

We can't help here as we are all customers 

Contact O2 by one of the methods on this guide

Guide: How to find help & contact O2 

[jonsie]

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2