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Balance text

Anonymous
Not applicable

Hi - have just received my phone on O2 - when I send a text, my balance flashes up on screen and I have to press OK EVERY TIME - very annoying - how do I get rid of this or at least stop it beeping.

Thanks

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adamtemp64
Level 66: Unequalled
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ring customer services and ask for the balance notification to be turned off or use live chat all from the contact us at the bottom of the page

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
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Registered:

ring customer services and ask for the balance notification to be turned off or use live chat all from the contact us at the bottom of the page

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
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Call customer service and ask them to turn off balance notifications or try the chat option. It can't be done in your phone settings, only by CS.

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Anonymous
Not applicable

Thank you both for your super quick replies - will do as suggested slight_smile

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adamtemp64
Level 66: Unequalled
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@jonsie snap lol

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
Level 94: Supreme
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