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BILLS

Ryan1
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Hi just wondering ive just recently payed my bill and now showing as -49 any views on this? Cheers
Message 1 of 19
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Ryan1
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Even tho I payed it manually thru the O2 app as I don't have a direct debit set up with them?
Message 11 of 19
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MI5
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Your direct debit is set up automatically when you start your contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 19
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Ryan1
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It doesn't show on my banking app?
Message 13 of 19
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MI5
Level 94: Supreme
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Where did you get the contract from?
They have got your money from somewhere or you wouldn't be in credit......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 19
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Ryan1
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Carphone warehouse and I payed my bill manually
Message 15 of 19
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MI5
Level 94: Supreme
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No way they would set you up without a direct debit so it's coming from somewhere (you've double paid. 1 x manually and 1 x direct debit). What bank details did you give them?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 16 of 19
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Ryan1
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Just spoke to a guru and they told me to cancel my direct debit with them to stop further payment bin taken.. but still shows as -49
Message 17 of 19
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MI5
Level 94: Supreme
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It will show that until next month when they will use it for payment. Nothing will come out of your bank next month as long as bill is £49 or less.
I'd advise to leave the DD in place and stop paying manually.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 18 of 19
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Ryan1
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Thanks for your help.
Message 19 of 19
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