I've made a total of 5 calls to the o2 cancellation phone line, had 2 promises (repeated confirmations when questioned) that the contract was cancelled, and 4 refunds - due to the continued billing that happened after the initial cancellation. Yet, still, o2 are sending me bills. I've just received another bill of over £50 to be made by the end of the month. I've never even used the sim card - it was part of a virgin media package. So please o2, let me cancel.
